JapanUnlocked

Privacy Policy

How JapanUnlocked collects, uses, and protects your personal information.

Last updated: 29 August 2026

Information we collect

We collect account, trip-planning, and payment-status information that you provide, together with essential technical data needed to operate and secure the service. Payment card details are handled by our payment provider and are not stored by JapanUnlocked.

How we use information

We use your information to provide itinerary and concierge services, administer your account, communicate about your trip, prevent misuse, and improve JapanUnlocked.

Sharing and retention

We share information only with service providers and travel partners when needed to deliver the service or comply with law. We retain it only as long as necessary for those purposes.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting JapanUnlocked through your account support channel.